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Quality Standard for information advice and guidance services

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2026 Accredited Organisations

(across 5640 Sites)

Downloads

The matrix Standard (2011)

To download all of the files a typical organisation may need in regards to the matrix Standard please download the 'Getting Started Pack' below. However if you wish to download files individually they are also available here. You can use these files and the support services to explore the improvements that have been made to the Standard; you may also book your assessment by either completing the form below or via the online form which can be found in the process section of this site. There are also guidance materials specifically written for certain sectors, which are available below and on the Sector Guidances page.

document icon IMAGE for Getting Started Pack Getting Started Pack 1545KB
document icon IMAGE for Booking form for the matrix Standard Booking form for the matrix Standard 54KB
document icon IMAGE for The matrix Standard The matrix Standard 238KB
document icon IMAGE for The matrix Standard Guide for Organisations The matrix Standard Guide for Organisations 1069KB
document icon IMAGE for The matrix Standard - About Assessments The matrix Standard - About Assessments 344KB
document icon IMAGE for Additional Guidance for Further Education Colleges Additional Guidance for Further Education Colleges 728KB
document icon IMAGE for Additional Guidance for unionlearn Organisations Additional Guidance for unionlearn Organisations 675KB
document icon IMAGE for Additional Guidance for the Health Sector Additional Guidance for the Health Sector 976KB

The matrix Standard (2005)

Assessments are now closed against this version of the matrix Standard.

document icon IMAGE for The previous matrix Standard The previous matrix Standard 122KB

Commitment Request

You can use the below form to express your commitment to the matrix Standard. Simply download it, fill it in and email it to us at matrix@emqc.co.uk (alternatively you can complete the online form).

document icon IMAGE for Commitment Request Commitment Request 50KB

Plaque Order Form

To celebrate your first time accreditation you will receive 1 free plaque which will be automatically sent to you within 4 weeks. If you are celebrating your accreditation review or wish to order extra plaques then you can use the form below and email it to matrix@emqc.co.uk or contact us. We will process your order, invoice you accordingly and your plaque/s should arrive within 4 weeks.

document icon IMAGE for Plaque Order Form Plaque Order Form 67KB