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The matrix Journey

Case Study on Rathbone - click for full details

"I only wish we'd started working with the matrix Standard even sooner. We love the fact that it is focused on continuous improvement so it keeps stretching you, but it works with you, not against you."

Rathbone

 

 

Click here to see what other organisations have to say about the matrix Standard

Step 2Review your current practices

This step is all about starting to get a feel for how your current ways of working match up against each of the elements and criteria of the matrix Standard, by undertaking your own informal review.

There is no right or wrong way to go about this review, but try to get into the habit of noting anything you might want to refer to later as an example of how you demonstrate that you meet an aspect of the matrix Standard.

You can liken it to a simple 'temperature test' of how you are doing. As you begin to look more closely at the requirements of each element, you will immediately see areas where you are already demonstrating good practice in your information, advice and guidance activities, and other areas where there is more to be done.

From the outset, remember that this is not principally about collecting pieces of paper as evidence. The emphasis should be on noting the ways in which people actively behave in the spirit of the matrix Standard. This will naturally demonstrate their understanding of what it stands for, and their belief in the matrix Journey.

You may wish to seek the help of a Registered matrix Adviser (click to search the Register of Practitioners).