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Quality Standard for information advice and guidance services

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2026 Accredited Organisations

(across 5640 Sites)

Process

Certificate of Commitment

Working towards matrix accreditation is a positive commitment to providing your clients with a high quality service. So why not let everyone know this? Simply fill in our online form and we will provide you with a matrix Standard Commitment Certificate.

Gap Analysis

The self-assessment tool will provide you with a simple overview of how you currently fare against the matrix Standard, enabling you to see where you may have areas that you need to focus on and develop in order to achieve the matrix Standard.

Action Plan

We advocate you review what you are doing in order to plan how you are going to achieve your aims. To help with this, why not use our simple online self-assessment tool and see what support activity is available.

Assessment Process

Assessment against the matrix Standard provides a nationally recognised formal accreditation of the quality of the service you deliver as well as providing improvement and development ideas to support you to drive your business forward.

Ultimately it is up to you to choose when you wish to undertake your initial assessment against the matrix Standard; however, for organisations that are currently accredited, a review can be undertaken at any time within 3 years of your accreditation.