The matrix Excellence Awards
“The matrix Journey was truly the start of our recovery. It permeated through everything, how we marketed, how we managed the change process, how we thought about things. It kept us focused on the individual learner and everything flowed from there.”
Salisbury College - Student Services
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2007 Winners
Salisbury College – Student Services, Workforce Development, Marketing and Admissions
Salisbury College is a small Further Education college.
Earlier this year it secured the matrix Standard for its external IAG service, delivered via Student Services, Marketing and Admissions, and Workforce Development – an important achievement in its own right.
However, it was the story behind the Accreditation that truly bowled over the matrix Judges.
Only three years ago the college was at crisis point due to financial difficulties, a failed OFSTED inspection and huge staff restructuring including unforeseen changes in college leadership.
It was during this upheaval that Student Services originally became Accredited to the matrix Standard, and this became a much-needed beacon for the organisation. The continuing matrix Journey was used as the driver to build new foundations, not only for the IAG service but for the whole organisation.
Motivation grew as people began to share good practice, review communication processes, and re-visit everyday activities to ensure consistency.
Now with the three departments working together, following the ethos of the matrix Standard, results are on the up and up, and its external reputation amongst employers is growing by the day.