skip to content

Quality Standard for information advice and guidance services

Member Login

Cancel

0845 3048600

2026 Accredited Organisations

(across 5640 Sites)

Costs

Every effort is made to ensure you receive value for money from your matrix assessment and that costs are inclusive, clear and appropriate for your organisation.

The matrix Standard is the unique quality framework for the effective delivery of information, advice and/or guidance on learning and work. It promotes the delivery of high quality information, advice and/or guidance by ensuring organisations review, evaluate and develop their service; encourage the take up of professionally recognised qualifications and the continuous professional development of their staff. The total number of days needed to assess your organisation will depend on a number of factors; however expenses are kept to minimum. Factors that are taken into account when calculating your organisation's assessment cost include:

  • The size and complexity of your organisation
  • The number of people within your organisation that are involved in the planning, management and delivery of your organisation and its service

Your assessor will need to spend time planning your assessment, visiting your organisation and writing the final report. Costs also include all administration, as well as the provision of a certificate. For all newly accredited organisations a plaque is also provided at no additional cost.

Once you have booked your assessment you will receive an estimate of the costs and your assessor will then confirm these through discussion with you. All bookings are subject to emqc Ltd’s Standard Terms and Conditions and Cancellation Policy.

If you require a purchase order this should be sent to us as soon as possible following the receipt of your estimated cost. We also operate a payment by instalments policy which may assist you in spreading the cost of your assessment, if you would like more information on this please contact us.

Value for Money

We recommend that you gain as much value for money from the cost of your assessment as possible and it is suggested that you think about what you would like to achieve from your assessment. Ultimately your goal may be to achieve accreditation against the Standard, however don’t forget that your assessor is a consultant that has a diverse skill set that you should make the most of.

For example you may have just undergone a change in management programme and would welcome feedback relating to your staff morale. You could ask your assessor to explore this during your assessment and feedback to you. This is what we would refer to as 'added value' and we hope that you will make the most of this opportunity.

Advisor Costs

matrix advisors are based throughout the country. Unlike assessment there is no set cost for working with an advisor; you will need to explore costs direct with them including whether they charge expenses and/or VAT.